Lisa Thorn
About Lisa Thorn
Lisa Thorn is a Claims Manager at Intact, specializing in CSC Commercial & Operations. She has extensive experience in the insurance industry, having held various roles at RBC Insurance, Intact, and TD Insurance over a career spanning more than two decades.
Current Role at Intact Financial Corporation
Lisa Thorn serves as the Claims Manager for CSC Commercial & Operations at Intact Financial Corporation. She has held this position since 2019, contributing to the management and oversight of claims processes within the commercial sector. Her role involves coordinating claims operations and ensuring compliance with company policies and industry regulations.
Previous Experience at Intact Financial Corporation
Prior to her current role, Lisa Thorn worked at Intact Financial Corporation in various capacities. From 2011 to 2014, she was a Field Investigator in Investigative Services. She then advanced to the position of Unit Claims Manager in Casualty from 2014 to 2017. Following this, she served as Unit Claims Manager, Casualty - Field from 2017 to 2019, where she managed claims operations and led teams in the field.
Experience at RBC Insurance
Lisa Thorn's career at RBC Insurance spanned from 2007 to 2011. She began as an Accident Benefits Specialist from 2007 to 2009 and later transitioned to the role of Field Investigator in Investigative Services from 2009 to 2011. In these positions, she focused on claims investigation and management, gaining valuable experience in the insurance industry.
Educational Background
Lisa Thorn studied at Humber College, where she completed a program in Police Foundations, achieving a CAAT with Honours from 1999 to 2001. This educational background provided her with foundational knowledge relevant to her career in claims management and investigative services.
Military Service
Lisa Thorn served in the Canadian Armed Forces as a Second Lieutenant (2LT) in the Cadet Instructor Cadre from 2002 to 2005. During her service, she held leadership responsibilities and contributed to the training and development of cadets. She also served as an Officer Cadet in the same cadre from 2001 to 2002.