Loira Rodriguez Artiles
About Loira Rodriguez Artiles
Loira Rodriguez Artiles is an Analyste Qualité in the Client Experience team at Intact, where she has worked since 2018. With extensive experience in customer service and business development across various companies, she is known for her analytical skills and strong coaching abilities.
Current Role at Intact Financial Corporation
Loira Rodriguez Artiles currently serves as an Analyste Qualité within the Expérience Client team at Intact Financial Corporation. She has held this position since 2018, contributing to the enhancement of client experience through her analytical skills. Her role involves assessing and improving service quality, ensuring that client interactions meet the company's standards.
Previous Experience at Bell Mobility
Prior to her current role, Loira worked at Bell Mobility as a Customer Service Representative from 1998 to 2000. During her two years in Dorval, Quebec, she gained experience in customer service, developing skills that would later benefit her in various client-facing roles.
Experience at belairdirect
Loira was employed at belairdirect from 2017 to 2018 as a Conseiller expert ventes et service client, focusing on sales and business development as well as damages insurance. This role allowed her to further refine her customer service and sales skills in a competitive environment.
Long-Term Role at Banque Nationale Assurances
From 2000 to 2018, Loira worked at Banque Nationale Assurances as an Agente en assurances des dommages. Over the course of 18 years in Montreal, Quebec, she specialized in damages insurance and business development, gaining extensive knowledge in the insurance sector.
Skills and Expertise
Loira demonstrates a high level of flexibility and consistency as a team player. She possesses well-developed analytical skills that enhance her effectiveness in client experience roles. Additionally, she has developed strong coaching skills, which are integral to her contributions in improving client interactions.