Lucia Liang, Capm, Pmp, Cert.Apm, Sa Sa Fe, Ssm Sa Fe
About Lucia Liang, Capm, Pmp, Cert.Apm, Sa Sa Fe, Ssm Sa Fe
Lucia Liang is a Senior Scrum Master specializing in Data & Analytics Portfolio Management at Intact, with over 15 years of experience in leading business transformation projects. She has previously held various roles at Allstate Canada and Intact, demonstrating expertise in both Agile and waterfall methodologies.
Work at Intact Financial Corporation
Lucia Liang currently holds the position of Senior Scrum Master in the Data & Analytics Portfolio Management team at Intact Financial Corporation. She has been with the company since 2021, contributing to the management of complex projects within the organization. Prior to her current role, she worked at Intact in various capacities, including Business Project Coordinator for the Vice President of Corporate Commercial Lines and Business Process Analyst for Corporate Commercial Lines & National Projects. Her tenure at Intact spans multiple years, showcasing her commitment and expertise in project management.
Previous Experience at Allstate Canada
Lucia Liang has extensive experience at Allstate Canada, where she worked in several project management roles from 2013 to 2021. She served as an IT Associate Project Manager from 2013 to 2015, followed by her role as IT Project Manager/Scrum Master from 2016 to 2019. Her responsibilities included overseeing project delivery and managing Scrum processes. She also held the position of IT Project Delivery Manager/Scrum Master for two years, further solidifying her expertise in agile methodologies and project management within the insurance sector.
Educational Background and Certifications
Lucia Liang has a solid educational foundation in project management and business marketing. She studied at George Brown College, where she earned a degree in Business Marketing. Additionally, she pursued further education at the Project Management Institute (PMI), achieving certifications such as PMP (Project Management Professional) and CAPM (Certified Associate in Project Management). She also studied at the Project Management Association of Canada, obtaining the Agile Project Manager certification, and attended The Insurance Institute of Ontario, enhancing her knowledge of the insurance industry.
Skills and Expertise in Project Management
Lucia Liang possesses over 15 years of experience in leading business transformation projects, particularly in the insurance sector. She is skilled in both waterfall and Agile/Scrum methodologies, with a strong focus on risk and change management practices. Her expertise includes managing geographically and culturally diverse project teams, conflict resolution, and achieving consensus through structured project management methodologies. Lucia is adept at documenting all phases of the project life cycle, including requirements gathering, project charters, and budget management.
Achievements in Project Delivery
Throughout her career, Lucia Liang has demonstrated a proven track record in delivering significant projects related to legacy modernization, data migration, regulatory compliance, and digital transformation. She has experience in offshore team setup and vendor evaluation, contributing to process efficiency in project execution. Her leadership skills are evident in her ability to motivate teams and communicate effectively, ensuring successful outcomes in various projects across the financial services industry.