Luis Naval
About Luis Naval
Luis Naval is an Accident Benefits Adjuster at Intact, where he has worked since 2018. He holds a Bachelor's degree in Criminal Justice/Police Science from the University of Guelph-Humber and has experience in both the financial services and insurance industries.
Work at Intact Financial Corporation
Luis Naval has been employed at Intact Financial Corporation since 2018. He currently holds the position of Accident Benefits Adjuster, a role he has maintained for five years. His responsibilities include managing complex claims processes and ensuring effective customer service. His experience at Intact has allowed him to develop a strong understanding of accident benefits adjustment within the insurance sector.
Education and Expertise
Luis Naval earned a Bachelor's degree in Criminal Justice/Police Science from the University of Guelph-Humber, where he studied from 2011 to 2015. This educational background provides him with a solid foundation in legal and regulatory aspects relevant to his current role. His expertise is further enhanced by his previous experience in the financial services industry.
Background in Financial Services
Before joining Intact, Luis worked at CIBC as a Financial Services Representative from 2017 to 2018. This role lasted for 11 months and contributed to his knowledge of financial products and customer service. His background in finance complements his current position in insurance, allowing him to approach claims with a comprehensive understanding of both fields.
Skills in Leadership and Customer Service
Luis Naval possesses strong leadership skills, which are essential for managing the complexities of claims processes. His ability to lead effectively is complemented by his customer service skills, critical for handling client interactions and ensuring a satisfactory claims experience. These competencies are vital in his role as an Accident Benefits Adjuster.