Maddison Donnelly

Maddison Donnelly

Unit Claims Manager, Accident Benefits @ Intact Financial Corporation

About Maddison Donnelly

Maddison Donnelly is a Unit Claims Manager specializing in Accident Benefits, currently leading a team of eight adjusters at Intact. She has a background in business insurance and holds a Chartered Insurance Professional designation.

Work at Intact Financial Corporation

Maddison Donnelly currently serves as the Unit Claims Manager for Accident Benefits at Intact Financial Corporation. In this role, she leads a team of eight Accident Benefits Adjusters, focusing on claims that fall under the Minor Injury Guideline. Since joining Intact in 2019, she has been responsible for adjudicating claims in accordance with the Statutory Accident Benefits Schedule (SABS). Prior to her current position, she worked as a Claims Unit Manager for the Centralised Payment Team at Intact from 2018 to 2019.

Education and Expertise

Maddison Donnelly has a solid educational background in business and insurance. She graduated from Bowmanville High School with a High School Diploma in 2011. She then attended Seneca College of Applied Arts and Technology, where she earned a Business Diploma in Business Insurance from 2012 to 2014. Additionally, she studied at the Insurance Institute of Canada and achieved the Chartered Insurance Professional (CIP) designation, further enhancing her expertise in the insurance sector.

Background in Claims Management

Before her current role at Intact, Maddison Donnelly gained extensive experience in claims management. She worked at belairdirect as an Accident Benefits Claims Representative Level 3 from 2014 to 2018, where she developed her skills in handling accident benefits claims. Prior to that, she served as a Sales Agent at belairdirect for one year in 2013, providing her with a foundational understanding of the insurance sales process.

Professional Experience in Insurance

Maddison Donnelly has accumulated significant professional experience in the insurance industry. Her career began at belairdirect, where she worked in various roles, including as a Sales Agent and later as an Accident Benefits Claims Representative. After her tenure at belairdirect, she transitioned to Intact, where she held a managerial position in the Centralised Payment Team before advancing to her current role as Unit Claims Manager. This progression reflects her commitment to the field and her ability to take on increasing responsibilities.

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