Marcos Reis
About Marcos Reis
Marcos Reis is a Software Development Manager at Intact, where he has worked since 2020. He has extensive experience in various roles at Intact, including Release Coordinator and Senior Helpdesk Analyst, and holds multiple degrees in technology and management.
Work at Intact Financial Corporation
Marcos Reis has held multiple roles at Intact Financial Corporation since 2004. He currently serves as a Software Development Manager, a position he has held since 2020. Prior to this, he worked as a Software Development Manager from 2017 to 2020, and as a Release Coordinator from 2011 to 2017. His earlier roles include Senior Helpdesk Analyst from 2004 to 2008 and IT Incident Coordinator/Problem Coordinator from 2008 to 2011. Additionally, he worked as a Production Support Coordinator from 2015 to 2017. Throughout his tenure, he has focused on managing the development of new Legacy Connectivity feeds for the CRM and collaborating with the SalesForce Development team.
Education and Expertise
Marcos Reis has a strong educational background in technology and management. He earned a Bachelor’s degree in Management Information Systems from Université du Québec à Montréal, completing his studies from 2000 to 2004. He furthered his education with a Master of Engineering in Information System Security from Concordia University in 2008. Additionally, he studied Digital Systems Technology at Vanier College, achieving a DEC from 1996 to 1999. He has also obtained certificates in Problem Solving and Decision Making from Kepner Tregoe in 2008 and Crystal Reports from Nexient in 2007.
Background
Before joining Intact Financial Corporation, Marcos Reis worked at Future Shop as a Computer Technician from 1999 to 2004. His career at Intact began in 2004, and he has since progressed through various positions, gaining extensive experience in software development and IT support. His roles have included significant responsibilities in incident coordination and release management, contributing to his comprehensive understanding of IT operations.
Team Management and Leadership
In his current role as Software Development Manager, Marcos Reis emphasizes active listening and availability to support team priorities. He recognizes both personal and team-wide achievements, fostering a collaborative environment. His leadership style focuses on ensuring that team members feel valued and supported, which contributes to effective project execution and team morale.