Margarita Bonifacio Morfe
About Margarita Bonifacio Morfe
Margarita Bonifacio Morfe is an Underwriting Assistant at Intact, with a Master of Arts in Communication focused on Communication Planning and Development. She has extensive experience in operations and incident management, having worked in various roles in the outsourcing industry and at Amazon Fulfillment Centre.
Work at Intact Financial Corporation
Margarita Bonifacio Morfe has been employed as an Underwriting Assistant at Intact Financial Corporation since 2021. In this role, she contributes to the underwriting process, utilizing her skills in Customer Relationship Management (CRM) to enhance client satisfaction and retention. Her position involves managing communication processes effectively, drawing from her educational background in Communication Planning and Development.
Previous Employment Experience
Before joining Intact Financial Corporation, Margarita worked at Amazon Fulfillment Centre as a Fulfillment Center Associate for nine months in Ottawa, Canada, from 2019 to 2020. Prior to that, she spent three years at Global Strategic Business Process Solution in Mandaluyong City, Philippines, where she held multiple roles, including ISO Incident Manager, Operations Manager, and Section Manager. Her diverse experience in these positions has equipped her with a strong foundation in operational management and incident handling.
Education and Expertise
Margarita holds a Master of Arts in Communication with a focus on Communication Planning and Development from Ateneo de Manila University, which she completed from 2000 to 2003. She also earned a Bachelor of Arts in Social Sciences from the same institution, studying from 1996 to 2000. Her educational background is complemented by her expertise in Service-Level Agreements (SLA) and Incident and Problem Management, which are essential for operational efficiency in the outsourcing and offshoring sectors.
Background
Margarita Bonifacio Morfe completed her high school education at St. Scholastica's College Manila, where she graduated with a High School Diploma in 1996. Her academic journey laid the groundwork for her subsequent studies in social sciences and communication, leading to her current professional focus. Her extensive work experience across various roles has provided her with a comprehensive understanding of business processes and client management.