Mariella Dauphinee
About Mariella Dauphinee
Mariella Dauphinee serves as the Marine Claims Manager for the Western Region at Intact, where she has worked since 2011. She holds an MBA and has extensive experience in marine insurance and claims management, including roles at Coast Underwriters Ltd and the Insurance Institute of Canada.
Work at Intact Financial Corporation
Mariella Dauphinee has served as the Marine Claims Manager for the Western Region at Intact Financial Corporation since 2011. In this role, she oversees the management of broker relations within the Marine Claims Department. Her responsibilities include handling technical claims management, particularly for hull and machinery claims as well as marine liability exposures. Dauphinee engages in continuous communication with the Marine Underwriting Department to address exposures and trends, ensuring that the company remains responsive to the evolving marine insurance landscape.
Education and Expertise
Mariella Dauphinee has a robust educational background in maritime and logistics management. She earned her Master of Business Administration (MBA) from the University of Tasmania, where she studied from 2006 to 2017. Additionally, she holds a Graduate Diploma in Maritime and Logistics Management from the same institution, completed between 2006 and 2010. Dauphinee also studied at the British Columbia Institute of Technology, obtaining a Certificate in Shipping and Marine Operations from 1996 to 2000. Her foundational education includes a Bachelor's degree in History from The University of British Columbia, completed from 1980 to 1984.
Previous Experience in Marine Insurance
Before her current role at Intact Financial Corporation, Mariella Dauphinee worked at Coast Underwriters Ltd as a Senior Marine Claims Examiner from 1998 to 2010. In this position, she gained extensive experience in marine claims examination. Additionally, she served as a Marine Insurance Instructor at the Insurance Institute of Canada for 11 months in 2009, where she contributed to the education of future marine insurance professionals. Her early career included studying Marine Insurance at the Insurance Institute of Canada, where she achieved the Chartered Insurance Professional designation from 1986 to 1993.
Claims Management and Compliance
In her role as Marine Claims Manager, Mariella Dauphinee is responsible for managing a team that audits marine claims examining processes. She is actively involved in reviewing policy wordings to ensure compliance with changing legislation and court decisions. This aspect of her work is critical in maintaining the integrity of the claims process and ensuring that the company adheres to current legal standards and industry best practices.