Mark Bedford
About Mark Bedford
Mark Bedford serves as the Directeur d'unité for the Unité Spéciale D'enquête at Intact, bringing over 25 years of experience in property and casualty insurance, particularly in fraud detection and underwriting investigations.
Work at Intact Financial Corporation
Mark Bedford has served as Directeur d'unité for the Unité Spéciale D'enquête at Intact Financial Corporation since 2019. In this role, he coordinates quarterly conference calls with the field investigators team and conducts bi-monthly telephone interviews with each investigator. He performs audits on active cases to enhance the efficiency of field investigations. His responsibilities also include providing mentorship and guidance to members of the Special Investigation Unit and other departments.
Previous Experience in Insurance
Before joining Intact, Mark Bedford accumulated extensive experience in the insurance industry. He worked at Aviva Canada as an Enquêteur régional in the antifraud department from 2009 to 2019, focusing on Quebec and Eastern Canada. Prior to that, he was an Expert en sinistres for Economical Insurance from 2005 to 2009 and held similar roles at Cuierrier & Associés inc and ING Insurance Bhd. His career spans over 25 years in property and casualty insurance, with a specialization in fraud detection and underwriting investigations.
Education and Expertise
Mark Bedford holds multiple certifications and degrees relevant to his field. He studied at Polytechnique Montréal, where he achieved a Certificat in Technologie de prévention incendie. He also attended Algonquin College of Applied Arts and Technology, completing two-thirds of the course in Enquête publique et privée, earning a Certificat. Additionally, he studied at Cégep André-Laurendeau, obtaining a DEC in Sciences humaines. He holds a certification from the Autorité des marchés financiers (AMF) in claims settlement expertise.
Skills and Competencies
Mark Bedford possesses effective communication skills in both French and English, which he utilizes in his professional interactions. He demonstrates strong multitasking abilities and works autonomously within a multidisciplinary team. His experience across various jurisdictions in Canada has equipped him with the skills necessary to mitigate financial losses for property and casualty insurers. His role requires a high level of organization and the ability to optimize the work of field investigators through audits and mentorship.