Marla Horton Moore Cip C AI B
About Marla Horton Moore Cip C AI B
Marla Horton Moore is a P/L Underwriter III in the Contact Conversion Team at Intact, where she has worked since 2019. She also serves as a Course Instructor at the Insurance Institute of Southern Alberta and has over a decade of experience in the insurance industry.
Work at Intact Financial Corporation
Currently, Marla Horton Moore serves as a P/L Underwriter III in the Contact Conversion Team at Intact Financial Corporation. She has been in this role since 2019, contributing to optimizing customer interactions and policy conversions. Prior to this position, she worked as a P/L Underwriter Level III from 2016 to 2019 and as a P/L Underwriter Level II from 2014 to 2016, all within the Calgary, Canada Area. Her extensive experience in policy analysis and customer service supports her current responsibilities.
Education and Expertise
Marla Horton Moore has a solid educational background in insurance and business administration. She studied at Mount Royal University, where she earned a Certificate in Business Administration from 1986 to 1989. Additionally, she pursued studies at the Insurance Institute of Canada, achieving the Chartered Insurance Professional (CIP) designation from 2015 to 2019. Furthermore, she completed the Canadian Accredited Insurance Broker (CAIB) program at the Insurance Brokers Association of Alberta (IBAA) from 2007 to 2011.
Background in Insurance Industry
Marla has over a decade of experience in the insurance industry. Before joining Intact, she worked at Lundgren and Young Insurance Ltd as a Personal Lines Broker from 2004 to 2014. This role provided her with a strong foundation in customer service and policy management, which she has built upon in her subsequent positions at Intact.
Role as Course Instructor
Since 2021, Marla has also been serving as a Course Instructor at the Insurance Institute of Southern Alberta. In this role, she shares her knowledge and expertise in insurance with students, contributing to the education and development of future professionals in the field.
Leadership and Team Management
Marla possesses a strong background in team leadership, which is an essential aspect of her responsibilities as a Senior P/L Underwriter. Her leadership skills enhance her ability to guide her team effectively and ensure successful outcomes in policy analysis and customer service.