Michelle Collins
About Michelle Collins
Michelle Collins is an Employee Experience Manager with extensive experience in marketing and digital sales. She has worked in various managerial roles across several companies, focusing on client satisfaction and operational efficiencies.
Work at Intact Financial Corporation
Michelle Collins currently serves as the Employee Experience Manager at Intact Financial Corporation, a position she has held since 2023. In this role, she focuses on enhancing employee satisfaction and operational efficiencies within the organization. Prior to this, she worked as the Manager of Digital Design & Product at Intact from 2021 to 2023, where she contributed to digital initiatives aimed at improving client engagement and company ROI.
Previous Roles at Johnson Inc.
At Johnson Inc., Michelle Collins held multiple positions, showcasing her expertise in digital sales and customer experience. She served as the Senior Manager of Digital Sales from 2019 to 2021 and as the Digital Channel Manager for Travel & Group Benefits from 2017 to 2019. Additionally, she worked as a Senior Digital Customer Experience Advisor from 2015 to 2017, focusing on enhancing customer interactions and satisfaction.
Experience at Kitara Media Inc.
Michelle Collins worked at Kitara Media Inc. in various capacities from 2007 to 2012. She began as an Account Manager for four years, then transitioned to the role of Director of Business Development Account Management for one year. Her experience at Kitara Media provided her with foundational skills in account management and business development.
Educational Background
Michelle Collins studied at Memorial University of Newfoundland, where she earned a Bachelor of Commerce degree with a focus on Human Resources and Marketing from 2002 to 2007. Additionally, she attended Prague University of Economics and Business in 2006, where she studied International Marketing. This educational background has contributed to her strong international business acumen.
Marketing and Communications Experience
With over seven years of experience in the marketing and communications sector, Michelle Collins has developed a robust skill set in digital marketing. She has over five years of specific experience in the digital marketing space, which includes her role as Production Manager & Account Manager at M5 Marketing Communications for six months in 2014. Her professional approach emphasizes client satisfaction and operational efficiencies.