Michelle Emmons
About Michelle Emmons
Michelle Emmons is a Hybrid Property Adjuster at Intact, where she has worked for 14 years, currently handling various property claims in the Edmonton, Canada Area. With over 25 years of customer service experience and a background in management, she has developed strong leadership skills throughout her career.
Work at Intact Financial Corporation
Michelle Emmons has been employed at Intact Financial Corporation since 2010. She currently holds the position of Hybrid Property Adjuster, a role she has occupied since 2021. In her capacity as a Property Claims Adjuster, she manages a variety of claims, including those related to wind, hail, employee theft, water and sewer backups, theft, and complex cargo and machinery claims. Prior to her current role, she served as an Inside Property Adjuster from 2016 to 2017. Her extensive experience at Intact spans over 14 years, contributing to her expertise in the insurance industry.
Education and Expertise
Michelle Emmons possesses over 25 years of customer service support experience, with a significant portion dedicated to management roles. Her expertise encompasses a broad range of claims handling, demonstrating her ability to navigate complex situations effectively. This extensive background equips her with the skills necessary to address diverse client needs and manage intricate claims processes.
Background in Management
Before joining Intact, Michelle Emmons worked at Wendy's/Arby's Group, Inc. as a General Manager from 2002 to 2010. During her eight years in this role, she managed teams ranging from 12 to 40 individuals, highlighting her leadership capabilities. She was also in the process of becoming a Management Trainer for new managers in Alberta, showcasing her commitment to developing future leaders in the organization.
Claims Handling Experience
In her role as a Hybrid Property Adjuster at Intact, Michelle Emmons handles a diverse range of claims. Her responsibilities include managing claims related to wind, hail, employee theft, water and sewer backups, theft, and complex cargo and machinery claims. This variety demonstrates her adaptability and proficiency in dealing with different types of insurance claims.