Michelle Munawa
About Michelle Munawa
Michelle Munawa is a Claims Adjuster with extensive experience in customer service and claims management, currently employed at Intact since 2020. She holds a Bachelor's Degree in Public Relations, Advertising, and Applied Communication from Humber College.
Current Role as Claims Adjuster
Michelle Munawa currently serves as a Claims Adjuster at Intact Financial Corporation. She has held this position since 2020, contributing to the company's claims processing and customer service efforts. Her role involves evaluating insurance claims, determining coverage, and ensuring compliance with policies. This position builds on her previous experience in claims representation at Intact.
Previous Experience at Intact Financial Corporation
Before her current role, Michelle worked at Intact as a Claims Representative from 2019 to 2020. During this time, she gained valuable experience in handling various types of insurance claims and developed her skills in customer interaction and problem-solving. This foundational experience has been instrumental in her transition to the Claims Adjuster position.
Educational Background in Public Relations
Michelle Munawa studied at Humber College, where she earned a Bachelor’s Degree in Public Relations, Advertising, and Applied Communication. Her education spanned from 2013 to 2018, equipping her with essential communication skills and knowledge applicable to her roles in customer service and public relations.
Early Career and Customer Service Roles
Michelle began her career in customer service, working at Tim Hortons from 2010 to 2013 as a Customer Service Representative. She later held similar positions at Hudson's Bay Company and Harry Rosen, where she developed her customer service skills over several years. Additionally, she worked as a Deli Assistant at The Kitchen Table in 2014, further diversifying her work experience.
Internship Experience at VOCAB Communications
In 2017, Michelle completed a two-month internship at VOCAB Communications in Toronto, Canada, as a Public Relations Intern. This role provided her with practical experience in public relations, enhancing her understanding of communication strategies and media relations, which complements her academic background.