Mirjunaid Ahmed
About Mirjunaid Ahmed
Mirjunaid Ahmed is a Business Analyst II currently working at Intact in Toronto, Ontario, Canada. He has a diverse background in business development, customer experience, and account management, with previous roles in various companies across Canada and France.
Work at Intact Financial Corporation
Mirjunaid Ahmed has held multiple positions at Intact Financial Corporation. He started as a Contact Agent from 2018 to 2019, followed by a role as a Process Analyst for six months in 2019. He then progressed to Business Analyst I from 2019 to 2020, before being promoted to Business Analyst II, a position he has held since 2021. His current role is based in Toronto, Ontario, Canada, where he has been contributing for three years.
Previous Experience in Business Development and Customer Service
Prior to his tenure at Intact, Mirjunaid Ahmed worked in various roles that enhanced his skills in business development and customer service. He served as a B-to-B Business Developer at ALTERINK in Paris from 2011 to 2013. He also worked as a Customer Experience Representative at Greenwich Associates for CIBC and TD Bank in Montreal from 2016 to 2017. His experience includes a position as an Account Manager at Hilti in 2014 and as a Sales Advisor at Skechers from 2015 to 2016.
Education and Expertise
Mirjunaid Ahmed studied at École des sciences de la gestion (ESG UQAM), where he earned a Bachelor of Business Administration (B.B.A.) with a focus on Business Technology Management. He also completed a program in SAP ERP Integration of Business Processes, achieving SAP TERP 10 certification. Additionally, he studied at ESUP - Ecole Supérieure de Commerce et de Management, where he focused on Negotiation and obtained a Brevet de Technicien Supérieur.
Background in Customer Service Roles
Mirjunaid Ahmed has a diverse background in customer service roles. He worked as a Customer Service Representative at Voxdata for the National Bank of Canada from 2017 to 2018. Earlier, he served as a Ground Steward at Aeroports de Paris for five months in 2013. His experience in customer-facing roles has contributed to his skill set in managing client relationships and enhancing customer experiences.