Mislene Cruz
About Mislene Cruz
Mislene Cruz is a Telephone Adjuster at Intact, with over 10 years of experience in office administration and accounts receivable management. She holds a Physiotherapist Assistant Diploma from triOS and is fluent in Portuguese, enhancing her communication with clients.
Work at Intact Financial Corporation
Mislene Cruz has been employed at Intact Financial Corporation as a Telephone Adjuster since 2021. In this role, she utilizes her extensive experience in office administration and accounts receivable management to effectively handle client inquiries and claims. Her background in health care administration enhances her ability to communicate with clients and manage their needs efficiently.
Previous Employment Experience
Prior to her current position, Mislene Cruz held various roles in different organizations. She worked at Novo Healthnet Limited as an Administrative Assistant from 2012 to 2014. She also served as a Shift Supervisor at Starbucks from 2015 to 2017 and worked at ALDO Group as a Sales Associate for a brief period in 2017. Additionally, she was a Sales Lead-Key Holder at ALDO Group from 2007 to 2010 and worked as a Billing Coordinator at Activa Clinics (Wellness) in 2015.
Education and Expertise
Mislene Cruz studied Health Care Administration at triOS, where she earned a Physiotherapist Assistant Diploma from 2010 to 2011. She also attended Nipissing University from 2007 to 2008. Her educational background supports her professional roles, particularly in health care and administrative functions, contributing to her effective communication and problem-solving skills.
Skills and Competencies
Mislene Cruz possesses a range of skills that enhance her professional effectiveness. She demonstrates strong leadership, communication, decision-making, and problem-solving abilities. Her interpersonal skills are notable, particularly in team settings, where she is recognized for her innovative thinking and motivational capabilities. Her fluency in Portuguese allows her to connect with Portuguese-speaking clients, further broadening her communication skills.
Professional Experience Overview
With over 10 years of experience in office administration, Mislene Cruz has developed a comprehensive understanding of FSCO billing and accounts receivable management. Her diverse work history across various sectors, including retail and health care, has equipped her with the skills necessary to link corporate vision to the delivery of results through effective resource utilization.