Monica Tiplea, Cbap
About Monica Tiplea, Cbap
Monica Tiplea is a Senior IT Business Analyst at Intact, with extensive experience in the insurance sector and a strong background in business process improvement. She holds multiple certifications and degrees, including a Bachelor’s in Computer Information Systems and an Agile Business Analyst Certification.
Work at Intact Financial Corporation
Monica Tiplea has been serving as an IT Business Analyst Senior at Intact Financial Corporation since 2021. In this role, she applies her extensive experience in business analysis to enhance IT operations and support the company's objectives. Her tenure at Intact has spanned three years, during which she has contributed to various projects aimed at improving efficiency and effectiveness within the organization.
Previous Experience in the Insurance Industry
Prior to her current position, Monica worked at Echelon Insurance as a Senior EDI Business System Analyst from 2017 to 2019. She also held multiple roles at RSA, including Senior Business System Analyst and Business Analyst, from 2012 to 2021. Additionally, she worked at Jevco Insurance Company in various progressive positions from 2008 to 2012, and at Kingsway Financial Services Inc. as an Application Analyst from 2007 to 2008. Her diverse roles have equipped her with a comprehensive understanding of the insurance sector.
Education and Certifications
Monica Tiplea has pursued extensive education in relevant fields. She studied Computer Information Systems - Programming at Strayer University, earning a Bachelor's Degree from 1997 to 2000. She also obtained an Associate Degree in Science from Northern Virginia Community College in 1997. Furthermore, she achieved a Project Management Certificate from Sheridan College in 2011 and completed the ICAgile Agile Business Analyst Certification, earning the ICP-BVA designation in 2019.
Skills and Expertise
Monica possesses strong skills in Business Process Improvement, which contribute to enhancing operational efficiency within the insurance industry. She has a solid background in customer service, allowing her to effectively understand and meet client needs. Additionally, she has expertise in Visual Basic for Applications (VBA), a skill that is not commonly highlighted in business analyst roles, further distinguishing her capabilities in the field.