Muhammad Sial, Bba, Cip
About Muhammad Sial, Bba, Cip
Muhammad Sial is a Quality Call Analyst with extensive experience in sales and support roles within the insurance industry. He has worked at Intact and belairdirect, and holds a Bachelor's degree in Business Administration from York University.
Current Role as Quality Call Analyst
Muhammad Sial currently serves as a Quality Call Analyst at Intact Financial Corporation. He has held this position since 2018, accumulating over six years of experience in this role. His responsibilities include evaluating call quality, providing feedback, and ensuring compliance with company standards. This role is essential for maintaining high service quality and customer satisfaction within the organization.
Experience at Intact Financial Corporation
Muhammad Sial has a history of employment at Intact Financial Corporation, where he worked as Expert Support for ten months from 2017 to 2018. His role involved assisting clients and providing expert guidance on various insurance products. His tenure at Intact has contributed to his expertise in the insurance sector.
Previous Employment at belairdirect
Muhammad Sial has extensive experience at belairdirect, where he held multiple roles. He worked as a Sales Specialist for six months in 2014, followed by a year as an Insurance Advisor from 2013 to 2014. He then transitioned to Expert Support from 2016 to 2017 for another year. His role as a Sales Expert from 2015 to 2016 further solidified his skills in sales and customer service.
Educational Background at York University
Muhammad Sial pursued his education at York University, where he earned a Bachelor's degree in Business Administration and Management from 2006 to 2011. He also completed a Professional Certificate in Marketing from 2011 to 2012. His academic background has provided him with a solid foundation in business principles and marketing strategies.