Mylene Robinson
About Mylene Robinson
Mylene Robinson serves as the Directrice D’unite Indemnisation at Intact, a position she has held since 2016. She has over a decade of experience in the insurance industry, having previously worked at belairdirect and held various roles at Intact.
Work at Intact Financial Corporation
Mylene Robinson has been employed at Intact Financial Corporation since 2011. She initially served as an Expert en sinistres from 2011 to 2016, where she focused on claims management and resolution. In 2016, she advanced to the position of Directrice d’unite indemnisation, a role she has held for eight years in Anjou. In this capacity, she oversees the indemnification unit, ensuring efficient claims processing and customer service.
Previous Experience at belairdirect
Prior to her tenure at Intact, Mylene Robinson worked at belairdirect from 2004 to 2011. During her seven years there, she held the roles of Agent Ventes et Analyste qualité. In these positions, she was responsible for sales and quality analysis, contributing to the improvement of service delivery and customer satisfaction.
Career Progression in Claims Management
Mylene Robinson has demonstrated a consistent career progression in the field of claims management. Starting as an Agent Ventes et Analyste qualité at belairdirect, she transitioned to Intact, where she gained experience as an Expert en sinistres before becoming Directrice d’unite indemnisation. Her roles have equipped her with extensive knowledge in claims processing and customer service.
Professional Background
Mylene Robinson has a robust professional background in the insurance industry, spanning nearly two decades. Her experience includes roles focused on sales, quality analysis, and claims management. This diverse background has contributed to her expertise in overseeing indemnification processes at Intact Financial Corporation.