Naomi Goonatillake
About Naomi Goonatillake
Naomi Goonatillake is a bilingual customer service representative currently working at Intact in Toronto. She has a background in international business and has held various roles in export sales and customer service across Europe and the Middle East.
Current Role at Intact Financial Corporation
Naomi Goonatillake has been serving as a Bilingual Customer Service Representative at Intact Financial Corporation since 2020. In this role, she utilizes her language skills to assist clients and address their inquiries effectively. Her experience in customer service contributes to maintaining high standards of client satisfaction.
Previous Experience in Export Sales
Prior to her current position, Goonatillake worked as an Export Sales Representative at RAJA from 2015 to 2018 in the Paris Area, France. Her responsibilities included managing export operations and facilitating sales processes. She also held a position at QUINOA PARIS as Mission Export for three months in 2014, where she gained initial experience in export activities.
Educational Background in International Business
Naomi Goonatillake has a solid educational foundation in international business. She studied at Pôle Paris Alternance (PPA), where she achieved a Bachelor's degree in International Business from 2015 to 2016, followed by a Master 2 (M2) in the same field from 2016 to 2018. Earlier, she completed her BTS Commerce International at Lycée Montalembert from 2014 to 2015.
Early Career and Internships
Goonatillake's early career included a two-month internship at Culture & Co Bookstore in Dubai, where she focused on import/export operations in 2014. This experience provided her with practical insights into international trade and operations management.
Academic Qualifications
Naomi Goonatillake completed her secondary education at Lycée Fenelon, where she earned her Baccalauréat in Economique et Social from 2010 to 2013. She also obtained the Brevet des collèges from collège Fénelon, which laid the groundwork for her further studies in commerce and international business.