Nathan Levesque
About Nathan Levesque
Nathan Levesque is an Underwriting Assistant specializing in Commercial Lines at Intact, where he has worked since 2019. He has a diverse background in customer service and support roles across various industries, including experience as a Broker Support Associate and a Lawn Technician.
Current Role at Intact Financial Corporation
Nathan Levesque currently serves as an Underwriting Assistant in the Commercial Lines division at Intact Financial Corporation. He has held this position since 2019, contributing to the underwriting process by managing monthly renewal logs and ensuring that the team is updated on relevant information. His role involves regular communication with brokers and underwriters to address new business inquiries and urgent requests.
Previous Experience at Intact Financial Corporation
Prior to his current role, Nathan Levesque worked at Intact Financial Corporation in various capacities. He served as a Broker Support Associate for eight months in 2018, where he provided support to brokers. He also worked as a Customer Service Representative II from 2017 to 2018, gaining experience in customer interactions and service processes.
Work History in Customer Service and Technical Roles
Nathan has a diverse work history that includes roles in customer service and technical support. He worked as a Customer Service Representative at Dulux Paints for 11 months in 2016 and 2017, and as a Server at Kelseys Steak House for six months in 2015 and 2016. Additionally, he was employed as a Lawn Technician at Nutri-Lawn from 2013 to 2015, where he gained hands-on experience in service delivery.
Education and Academic Background
Nathan Levesque studied at York University, where he earned a Bachelor of Arts (B.A.) degree in English. His studies spanned from 2012 to 2016, providing him with a solid foundation in communication and analytical skills that support his professional roles.
Contributions to Process Improvement
In his current role at Intact, Nathan has developed several tools to enhance operational efficiency. He created Large Account Reports, a Loss Ratio Calculator, and Work Flow Templates, which are utilized in the UA Shared Folder. These contributions aim to streamline processes and improve productivity within the underwriting team.