Nora Opoku Palmer
About Nora Opoku Palmer
Nora Opoku Palmer is a Business Analyst who earned a Bachelor of Arts in Information Technology from York University in 2000. She previously worked as a Service Desk Analyst at Intact from 2007 to 2011.
Work at Intact Financial Corporation
Nora Opoku Palmer worked at Intact Financial Corporation as a Service Desk Analyst from 2007 to 2011. During her four years in this role, she was responsible for providing technical support and assistance to users within the organization. Her position involved troubleshooting issues, managing service requests, and ensuring that IT services were delivered efficiently.
Education and Expertise
Nora Opoku Palmer studied at York University, where she pursued a Bachelor of Arts (B.A.) degree in Information Technology. She completed her studies in 2000, focusing on the principles and practices of information technology. This educational background provided her with a solid foundation in IT concepts and practices, which she applied in her professional career.
Background
Nora Opoku Palmer has a background in information technology, with a focus on business analysis. Her experience as a Service Desk Analyst at Intact Financial Corporation equipped her with practical skills in technical support and user assistance. This experience has contributed to her understanding of business processes and IT service management.