Pamela Laventure
About Pamela Laventure
Pamela Laventure is a Senior Claims Examiner at Intact, where she has worked since 2017 in Calgary, Alberta. With extensive experience in casualty and liability claims, she has held various roles in the insurance sector since 1991.
Work at Intact Financial Corporation
Pamela Laventure has been serving as a Senior Claims Examiner at Intact Financial Corporation since 2017. In this role, she focuses on casualty and liability claims within the property and casualty insurance sector. Her experience at Intact spans over seven years, during which she has developed expertise in governance, internal controls, and best practices in claims management. She operates from Calgary, Alberta, Canada, contributing to the company's commitment to effective claims resolution.
Previous Experience in the Insurance Industry
Prior to her current position, Pamela Laventure held various roles in the insurance industry. She worked at Kingsway Financial Services Inc. as a Senior Claims Examiner from 2002 to 2003. She also served as a Team Leader for Auto Bodily Injury at RSA Canada from 2014 to 2017. Her career includes positions such as Claims Specialist at McLarens Canada and Telephone Adjusting Supervisor at Kingsway Financial Services. These roles have provided her with a comprehensive understanding of claims processes and customer service.
Education and Expertise
Pamela Laventure studied at the Insurance Institute of Canada, where she focused on Insurance Adjusting and achieved the designation of Chartered Insurance Professional. Her educational background, combined with her extensive experience in the insurance sector, has equipped her with specialized knowledge in casualty and liability claims. She has a strong focus on governance and internal controls, emphasizing risk management and best practices in her work.
Skills in Claims Management and Negotiation
Pamela Laventure exhibits strong skills in litigation and negotiation, which are essential in the insurance claims process. She is proficient in alternative resolution methods, including mediation and settlement conferences, which aid in effectively resolving disputes. Additionally, she has a significant strength in mentoring and coaching, contributing to the development of others within the insurance industry.