Patricia Burns
About Patricia Burns
Patricia Burns is a Claims Representative with over a decade of experience in the insurance industry, currently working at Intact in Ajax, Ontario. She has a background in economics from Queen's University and is pursuing a Chartered Insurance Professional designation.
Work at Intact Financial Corporation
Patricia Burns has been employed at Intact Financial Corporation as a Claims Representative since 2014. In this role, she has accumulated ten years of experience in the insurance sector, specifically in claims adjustment and customer service. Her responsibilities include managing claims processes and providing support to clients during challenging times. Burns operates from Ajax, Ontario, where she applies her expertise to ensure efficient claims handling.
Previous Experience at Zurich Financial Services
Before joining Intact Financial Corporation, Patricia Burns worked at Zurich Financial Services as a Compliance and HR Assistant from 2009 to 2011. This two-year tenure in Toronto, Ontario, allowed her to gain valuable insights into compliance and human resources within the insurance industry. Her experience at Zurich contributed to her foundational knowledge in the field.
Education and Expertise
Patricia Burns earned her Bachelor's degree in Economics from Queen's University, where she studied from 2008 to 2013. Additionally, she is pursuing the Chartered Insurance Professional designation at the Insurance Institute of Canada, a program she has been involved with since 2014 and is expected to complete by 2017. Her educational background supports her professional expertise in the insurance industry.
Background in the Insurance Industry
With over a decade of experience in the insurance industry, Patricia Burns has developed a strong focus on claims adjustment and customer service. Her role requires her to handle sensitive situations involving loss of property, injury, and death, demonstrating her ability to navigate complex emotional circumstances. Burns has cultivated a customer-oriented approach, essential for effectively supporting clients during their claims processes.
Educational Journey at Plymouth High School
Patricia Burns completed her secondary education at Plymouth High School from 2004 to 2008. This foundational education set the stage for her subsequent studies at Queen's University, where she pursued her degree in Economics. Her early educational experiences contributed to her development and preparation for a career in the insurance sector.