Patricia Ferland
About Patricia Ferland
Patricia Ferland serves as Chef d’équipe at Intact, where she has worked since 2017. She oversees a team of claims experts and participates in various committees while also organizing weekly meetings.
Work at Intact Financial Corporation
Patricia Ferland has been employed at Intact Financial Corporation since 2015. She currently holds the position of Chef d’équipe and has served in this role since 2017. In her capacity as Chef d’équipe, she organizes and presents weekly meetings, and is responsible for coaching and performance tracking of a team of auto and commercial claims experts. Additionally, she participates in various committees, contributing to the operational and strategic aspects of the organization.
Education and Expertise
Patricia Ferland has a solid educational background in insurance and human sciences. She studied at TD Assurance from 2008 to 2009, where she focused on Assurance de dommage des particuliers and earned the Certificat de représentant en assurance de dommages. Prior to that, she attended Collège Ahuntsic from 2001 to 2005, obtaining a Diplôme d'études collégiales in Sc. humaine profil individu. She also completed her secondary education at Polyvalente Lucien Pagé, receiving her Diplôme d'études secondaires in 2001.
Professional Experience
Before her current roles, Patricia Ferland worked as an Expert en sinistres at Intact Financial Corporation from 2015 to 2017. This position allowed her to gain valuable experience in claims management, which has informed her current leadership and coaching responsibilities. Her career trajectory at Intact demonstrates her growth and commitment to the field of insurance.
Leadership and Team Management
In her role as Chef d’équipe, Patricia Ferland is actively involved in team leadership. She organizes weekly meetings to ensure effective communication and collaboration among team members. Her responsibilities include coaching and tracking the performance of a team of experts in auto and commercial claims, highlighting her focus on team development and operational efficiency.