Rachael Mac Fadyen
About Rachael Mac Fadyen
Rachael Mac Fadyen is a Property Manager at Intact, where she has worked since 2021. She has a background in claims adjusting and holds a Chartered Insurance Professional designation from the Insurance Institute of Canada.
Work at Intact Financial Corporation
Rachael Mac Fadyen has been employed at Intact Financial Corporation since 2021, serving as a Property Manager. In this role, she oversees property management operations, ensuring effective handling of property-related claims and customer service. Prior to her current position, she worked as a Property Claims Adjuster from 2017 to 2020, where she managed claims processes and customer interactions. Additionally, she held the role of Multiline Claims Adjuster - Intact Prestige for 11 months in 2020-2021, further enhancing her expertise in claims management within the organization.
Education and Expertise
Rachael Mac Fadyen pursued her education at the Insurance Institute of Canada, where she achieved the Chartered Insurance Professional designation from 2018 to 2021. This credential reflects her commitment to professional development in the insurance sector. She also holds a Bachelor of Arts (B.A.) degree in History from Queen's University, which she completed from 2013 to 2017. Her educational background provides a solid foundation for her roles in property and claims management.
Background in Claims Adjustment
Rachael has extensive experience in claims adjustment, having worked in various roles at Intact Financial Corporation. She began her career as a Property Claims Adjuster from 2017 to 2020, where she developed skills in assessing property claims and facilitating resolutions. Following this, she transitioned to the position of Multiline Claims Adjuster - Intact Prestige for a brief period before becoming a Property Manager. Her background in claims adjustment has equipped her with valuable insights into the insurance industry.
Previous Work Experience
Before joining Intact Financial Corporation, Rachael Mac Fadyen worked at Queen's University as a Student Library Assistant from 2015 to 2017. In this role, she assisted library patrons and supported library operations. Additionally, she gained leadership experience as a Team Leader at McDonald's from 2010 to 2017, where she managed team activities and customer service in Whitby, Ontario. These roles contributed to her skills in customer service and team management.