Rehmatullah Ahmadi
About Rehmatullah Ahmadi
Rehmatullah Ahmadi is an IT Service Center Specialist at Intact, where he has worked since 2018. He has a background in IT and network support, with experience in various roles that highlight his supervisory skills and customer service abilities.
Work at Intact Financial Corporation
Rehmatullah Ahmadi has been employed as an IT Service Center Specialist at Intact Financial Corporation since 2018. In this role, he contributes to the efficiency of the IT service team and enhances customer interactions. His responsibilities include addressing customer needs and providing appropriate solutions to various issues. His experience in this position spans over six years, during which he has developed strong supervisory and training skills that benefit team development.
Previous Experience in IT Support
Prior to his current role, Rehmatullah Ahmadi gained valuable experience in IT support through various internships and positions. He completed internships at Ordinateur En Gros in 2010 and Asbex Environmental Contractors in 2011. He worked as a Service Desk Expert at Fujitsu Global from 2011 to 2018, where he honed his technical skills. Additionally, he served as a Technical Support Analyst at Hikvision USA for six months in 2018.
Education and Expertise
Rehmatullah Ahmadi studied at CDC Laurier, where he earned a diploma in Computing Support and Networking from 2009 to 2011. He also completed his secondary education at St Laurent, achieving a Secondary Diploma in 2006. His educational background provides a solid foundation for his expertise in IT support and network management.
Skills and Team Development
Rehmatullah Ahmadi is recognized for his strong supervisory and training skills, which contribute to team development and operational efficiency. He is adept at identifying customer needs and presenting suitable solutions, enhancing both team morale and customer interactions. His ability to maintain a sense of humor under pressure is noted as a key factor in fostering a positive work environment.