Samuel Gaillard
About Samuel Gaillard
Samuel Gaillard is a bilingual customer service representative at Intact in Montréal, with a background in graphic design and fine arts. He holds a dual bachelor's degree in communication and multimedia, and has over seven years of experience in the design field.
Work at Intact Financial Corporation
Samuel Gaillard has been employed at Intact Financial Corporation since 2020, serving as a Représentant Service Clients in Montréal. In this role, he utilizes his strong sense of aesthetics and attention to detail to enhance customer service experiences. Prior to his current position, he worked as an Agent de liaison at Intact from 2018 to 2020, where he contributed to client relations and support.
Education and Expertise
Samuel Gaillard holds a dual bachelor's degree in communication and multimedia, as well as fine arts. He studied at Ecole nationale supérieure des Beaux-Arts, where he achieved a DNAP in Design and Applied Arts from 2004 to 2008. Additionally, he completed a licence in communication et hypermédiats at IMUS from 2008 to 2010. His educational background supports his professional expertise in both graphic design and customer service.
Background in Graphic Design
Samuel Gaillard has accumulated 7 years of experience in graphic design, which includes various roles in the industry. He worked as a Freelance Motion Graphic Designer at Virtuel Québec in 2014 and as a Graphiste at SODER in 2013. He also contributed to the Fondation de l'Armée du Salut as a Graphiste in 2012. His diverse skill set in graphic design complements his customer service role at Intact.
Bilingual Proficiency
Samuel Gaillard is bilingual, with proficiency in both spoken and written German. This language skill enhances his ability to communicate effectively with a diverse clientele, contributing positively to his role in customer service.