Selma Kazaz
About Selma Kazaz
Selma Kazaz serves as the Unit Claims Manager Onboarding at Intact, a position she has held since 2021. With a background in claims adjustment and coaching, she has accumulated over a decade of experience in the insurance industry.
Work at Intact Financial Corporation
Selma Kazaz has held multiple roles at Intact Financial Corporation since joining the company. Currently, she serves as the Directrice d’unité indemnisation intégration / Unit Claims Manager Onboarding, a position she has held since 2021. Prior to this role, she worked as a Coach intégration / Onboarding coach from 2019 to 2021, where she specialized in onboarding processes. Additionally, she was a Claims adjuster from 2013 to 2016 and served as a Claims adjuster in the Backup team from 2016 to 2019. In 2019, she briefly worked as a Specialized Expert for five months.
Education and Expertise
Selma Kazaz has a solid educational background in human resources and psychology. She studied at HEC Montréal, where she achieved a degree in Human Resources Management and Services. Additionally, she attended Université de Montréal and obtained a Bachelor's degree in Psychology. Earlier in her academic journey, she studied at Cégep Marie-Victorin, where she focused on Human Sciences and earned a DEC. This educational foundation supports her expertise in claims management and onboarding processes.
Previous Experience in the Insurance Industry
Before her tenure at Intact Financial Corporation, Selma Kazaz worked at belairdirect as a Personal lines damage insurance agent from 2012 to 2013. This role provided her with foundational experience in the insurance sector. Her career at Intact included various positions that enhanced her skills in claims adjustment and integration coaching, contributing to her comprehensive understanding of the industry.
Career Progression
Selma Kazaz's career in the insurance industry reflects a steady progression through various roles at Intact Financial Corporation. Starting as a Claims adjuster in 2013, she advanced to a Backup team role and then to a Specialized Expert. Her transition to an onboarding coach in 2019 marked a shift towards training and integration, culminating in her current position as Unit Claims Manager Onboarding. This trajectory illustrates her commitment to professional development and expertise in claims management.