Seven Chen
About Seven Chen
Seven Chen is a Customer Service Representative at Intact in Dartmouth, Nova Scotia, with three years of experience in the role. He has a diverse background in customer service and hospitality, having worked in various positions across multiple companies, including Blue Ocean Contact Centers and Four Seasons Hotels and Resorts.
Work at Intact Financial Corporation
Seven Chen has been employed as a Customer Service Representative at Intact Financial Corporation since 2021. In this role, he has gained experience in customer service within the financial sector, contributing to the company's commitment to client satisfaction. His position is based in Dartmouth, Nova Scotia, Canada, where he has worked for three years.
Previous Experience in Customer Service
Prior to joining Intact Financial Corporation, Seven Chen worked at Blue Ocean Contact Centers as a Trilingual Customer Experience Representative from 2020 to 2021. He also held positions at Four Seasons Hotels and Resorts, serving as a Front Office Receptionist from 2017 to 2018 and as an Administrative Assistant to the Director from 2018 to 2019, both in Guangzhou, Guangdong, China. Additionally, he worked as a Guest Service Representative at The Prince George Hotel from 2019 to 2020.
Education and Expertise
Seven Chen studied at Cape Breton University, where he earned a Bachelor of Tourism and Hospitality from 2013 to 2016. His educational background complements his expertise in handling purchase orders, a vital skill in both the financial and hospitality industries. He possesses strong leadership skills and demonstrates effective teamwork abilities, which are essential in collaborative environments.
Background in Sales and Customer Service
Seven Chen has a background in sales, which enhances his comprehensive skill set in customer service roles. His experience across various sectors, including hospitality and finance, has equipped him with the necessary skills to address customer needs effectively. His roles have involved direct interaction with clients, allowing him to develop strong communication and problem-solving abilities.