Shaily Burmi
About Shaily Burmi
Shaily Burmi is an Accident Benefits Adjuster with extensive experience in claims management, currently working at Intact in Toronto, Ontario, Canada. She has held various roles in the insurance and customer service sectors, including positions at Reliance Capital and Tim Hortons.
Work at Intact Financial Corporation
Shaily Burmi has been employed at Intact Financial Corporation since 2019, currently holding the position of Accident Benefits Adjuster. In this role, she is responsible for assessing and managing accident benefit claims, ensuring compliance with relevant regulations and company policies. Prior to her current position, she worked as a Claims Intake Representative at Intact from 2016 to 2019 in Toronto, Ontario. Her experience at Intact has contributed to her expertise in claims management and customer service within the insurance sector.
Previous Experience in Claims Management
Before joining Intact Financial Corporation, Shaily Burmi gained significant experience in the insurance industry while working at Reliance Capital. She served as a Claims Assistant and Claims Examiner from 2006 to 2012 in India, where she developed foundational skills in claims processing and customer support. This six-year tenure provided her with a comprehensive understanding of the claims lifecycle, which she later applied in her roles at Intact.
Customer Service Background
Shaily Burmi began her career in customer service at Tim Hortons, where she worked as a Customer Representative from 2012 to 2014. This role involved direct interaction with customers, handling inquiries, and ensuring a positive customer experience. The skills she acquired during this time have been beneficial in her subsequent positions in the insurance industry, particularly in managing client relationships and addressing claims-related concerns.
Education and Expertise
The educational background of Shaily Burmi is not specified in the provided information. However, her extensive experience in claims management and customer service indicates a strong foundation in these areas. Her roles at Intact Financial Corporation and Reliance Capital demonstrate her expertise in accident benefits and claims processing, contributing to her professional development in the insurance field.