Shanele Richards
About Shanele Richards
Shanele Richards is a Property Claims Adjuster with extensive experience in the insurance industry. She has worked in various roles, including as a Licensed Insurance Agent and Underwriter, and has a background in customer service and pharmacy assistance.
Work at Intact Financial Corporation
Shanele Richards has been employed at Intact Financial Corporation since 2019, serving as a Property Claims Adjuster. In this role, she is responsible for assessing property damage claims and determining the appropriate compensation for policyholders. Her experience in claims adjustment allows her to navigate complex situations and provide accurate evaluations.
Previous Experience in Insurance
Before joining Intact, Shanele Richards worked at Economical Insurance as an Automotive Claims Adjuster from 2018 to 2019. She also held a position at RBC Insurance as a Licensed Insurance Agent and Underwriter from 2015 to 2018. In these roles, she developed skills in underwriting and customer service, contributing to her expertise in the insurance sector.
Customer Service Background
Shanele Richards has a strong foundation in customer service, having worked as a Customer Service Specialist at BMO Financial Group from 2011 to 2015. This experience enhanced her communication skills and ability to address client needs effectively, which is essential in her current role in property claims.
Education and Expertise
Shanele Richards studied at college and achieved a diploma as a Pharmacy Technician/Assistant from 2007 to 2010. This educational background provided her with a strong understanding of technical and regulatory aspects, which she applies in her insurance career.