Shanice Murray
About Shanice Murray
Shanice Murray serves as the Claims Unit Manager for Accident Benefits Support at Intact, where she has worked since 2018. She holds a Bachelor of Administrative Studies from York University and a CIP designation from the Insurance Institute of Canada.
Current Role at Intact Financial Corporation
Shanice Murray serves as the Claims Unit Manager for Accident Benefits Support at Intact Financial Corporation. She has held this position since 2018, contributing to the organization for six years in Mississauga, Ontario. In her current role, she is responsible for overseeing the investigation and settlement of injury claims, ensuring compliance with relevant legislation, and supporting her team through organizational changes. Additionally, she plays a key role in training and onboarding new employees, enhancing the department's operational efficiency.
Previous Experience at Intact Financial Corporation
Prior to her current position, Shanice Murray worked as an Intermediate Accident Benefits Claims Adjuster at Intact Financial Corporation from 2014 to 2018. During this four-year tenure in Mississauga, she handled routine and moderately complex injury claims. Her experience in this role provided her with a solid foundation in claims management and compliance with legal standards, which she continues to apply in her current managerial position.
Education and Professional Qualifications
Shanice Murray holds a Bachelor of Administrative Studies (BAS) with a focus on Human Resources Management and Services from York University, which she completed from 2010 to 2014. Additionally, she studied at the Insurance Institute of Canada, where she achieved the Chartered Insurance Professional (CIP) designation. This educational background equips her with a comprehensive understanding of both human resources and the insurance industry.
Retail Experience and Skills Development
Before transitioning into the insurance sector, Shanice Murray gained valuable experience in retail. She worked as a Key Holder at Bluenotes from 2010 to 2013 and at Roots from 2013 to 2015. In these roles, she developed skills in implementing corporate objectives, training staff, and managing store operations. This experience has contributed to her ability to drive change and support team dynamics in her current managerial role.
Recruitment and Team Development Initiatives
In her current role, Shanice Murray actively participates in recruitment initiatives, including group hire events for her department. She is committed to fostering a collaborative environment and drives change within her team and the organization. Her efforts in recruitment and team development reflect her dedication to building a strong workforce and enhancing the overall performance of her department.