Shauna Terry
About Shauna Terry
Shauna Terry serves as the Unit Claims Manager for Accident Benefits Technical at Intact, a position she has held since 2021. She has a background in finance and extensive experience in claims management, having worked in various roles at Intact since 2012.
Work at Intact Financial Corporation
Shauna Terry currently serves as the Unit Claims Manager for Accident Benefits Technical at Intact Financial Corporation, a position she has held since 2021. In this role, she manages claims related to accident benefits, ensuring compliance with industry standards and company policies. Prior to this, she worked in various capacities at Intact, including Unit Claims Manager for Accident Benefits CPT from 2019 to 2021, and Unit Claims Manager for Property Damage from 2017 to 2019. Her extensive experience at Intact spans over nine years, during which she has developed a deep understanding of claims management.
Education and Expertise
Shauna Terry earned her Bachelor of Business Management and Organizational Studies with a specialization in Finance from Western University, where she studied from 2008 to 2012. Additionally, she pursued further education at the Insurance Institute of Ontario, achieving the Certified Insurance Professional designation between 2015 and 2017. This combination of formal education and professional certification has equipped her with the necessary skills and knowledge to excel in the insurance industry.
Background in Claims Management
Shauna Terry began her career in claims management at Intact Financial Corporation as a Claims Assistant from 2012 to 2014. She then progressed to the role of Claims Representative, focusing on Towing and Storage from 2014 to 2017. Her experience includes a brief tenure as a Claims Representative in 2017, which further solidified her expertise in claims processing. This foundational experience laid the groundwork for her subsequent managerial roles within the company.
Previous Experience at City of Markham
Before her extensive career in the insurance sector, Shauna Terry worked at the City of Markham as an Operations employee in the Parks and Recreation department from 2010 to 2011. This role provided her with early experience in operations management and customer service, contributing to her overall professional development.