Sophie Hocquard
About Sophie Hocquard
Sophie Hocquard is an experienced business analyst currently working at Intact in Montreal, Canada. She has a diverse background in business analysis, having held positions at various organizations, including Behaviour Interactive and Telefilm Canada, and has expertise in process improvement and collaboration.
Current Role at Intact Financial Corporation
Sophie Hocquard serves as an Analyste d'affaires at Intact Financial Corporation, a position she has held since 2021. In this role, she focuses on analyzing business processes and providing insights to enhance operational efficiency. Her work involves collaborating with various teams to ensure alignment with business objectives and the successful implementation of projects.
Professional Experience in Business Analysis
Sophie Hocquard has extensive experience in business analysis across multiple organizations. She worked at Behaviour Interactive as a Business Analyst for five months in 2018, where she contributed to business solutions. Prior to that, she was a Business Process Analyst at the Association des chirurgiens dentistes du Québec from 2010 to 2015, and a Business Analyst at Telefilm Canada from 2016 to 2017. Her experience also includes a role at Cofomo and Solutions Metrix, where she served as a Business Analyst and Scrum Faerie.
Educational Background in Applied Languages
Sophie Hocquard studied at La Rochelle Université from 2000 to 2004, where she earned a Licence in langues appliquées au commerce international. This educational background provided her with a strong foundation in applied languages, which supports her work in international business contexts. Additionally, she has pursued further studies in Business Process Model and Notation (BPMN) at Trisotech.
Contributions to Process Improvement
Throughout her career, Sophie Hocquard has made significant contributions to process improvement initiatives. She defined a new process for real-time medical claims submission in collaboration with Telus Health. Additionally, she conducted workshops to define business requirements for a new website project, enhancing collaboration between creative and IT teams to gamify user experience.
Skills in Quality Assurance and Testing
Sophie Hocquard has demonstrated skills in quality assurance and testing throughout her roles. She participated in quality analysis tests and coordinated client acceptance tests for a new website project. Her efforts improved test case design and fostered collaboration between QA and IT teams, contributing to the overall success of the projects she was involved in.