Spencer Wolford
About Spencer Wolford
Spencer Wolford is an Underwriter at Intact, where he has worked since 2018. He has a diverse background in customer service and sales, with previous roles in various industries including claims, resort services, and retail.
Work at Intact Financial Corporation
Spencer Wolford has been employed at Intact Financial Corporation since 2018, currently holding the position of Underwriter. Prior to this role, he worked as a Claims Representative in the Auto department from 2009 to 2018. His tenure at Intact spans a total of nine years in the claims department and six years in underwriting. This experience has contributed to his understanding of insurance processes and customer service.
Previous Employment Experience
Before joining Intact, Spencer Wolford held various positions in customer service and hospitality. He worked at Bear Mountain Resort as a Resort Services/Bellman from 2006 to 2008 and at Best Buy as an Entertainment Associate/Merchandiser from 2004 to 2006. He also served as a Deli Associate and Service Clerk at Safeway from 2001 to 2003 and had a brief stint in customer service at Walmart in 2001. His early work experience includes being a Crew Member at McDonald's from 1998 to 2001.
Education and Expertise
Spencer Wolford studied at The Insurance Bureau of Canada, where he completed the Principals and Practices of Insurance program. He also attended Brooks Secondary from 1997 to 2001. His educational background, combined with extensive work experience, has equipped him with a solid foundation in insurance principles and customer service.
Skills and Competencies
Spencer possesses strong skills in multi-tasking and decision-making, particularly in fast-paced environments. He has a proven track record in sales and service, demonstrating the ability to adhere to policies and procedures effectively. His experience in a high-volume call center environment has further honed his capabilities in maintaining top-tier customer service standards.