Sunny Singhi
About Sunny Singhi
Sunny Singhi is an Accounts Receivable Representative with extensive experience in financial management and operations. He holds a Master's Degree in Business Administration from the University of Mumbai and has worked in various roles within the finance sector, including his current position at Intact since 2019.
Work at Intact Financial Corporation
Sunny Singhi has been employed at Intact Financial Corporation as an Accounts Receivable Representative since 2019. In this role, he processes monthly premium and commission statements from brokers, managing receivables totaling $5 million monthly across Specialty, Commercial, and Personal Lines businesses. He coordinates with the West team to address old outstanding entries and ensures month-end payments are processed with 100% accuracy through various payment methods, including cheques, internet transfers, EFT, and ClearPay. His responsibilities also include handling unresolved issues related to payments, disbursements, and billing arrangements.
Education and Expertise
Sunny Singhi holds a Master's Degree in Business Administration and Management from the University of Mumbai, which he completed from 2009 to 2011. He also earned a Bachelor's Degree in Management Studies with a focus on Finance and Accounting from the same university between 2006 and 2009. Additionally, he studied Financial Planning and Services at Canadore College, obtaining a Post Graduate Ontario Degree Certificate in 2016. He has furthered his education in International Business Management at Fanshawe College, receiving another Post Graduate Ontario Degree Certificate in 2015. He is currently enrolled for the US CPA and has completed various courses, including STRIVE and Commercial Lines Underwriting.
Background in Claims and Renewal Support
Before joining Intact Financial Corporation, Sunny Singhi worked at Jardine Lloyd Thompson India (JLT India) as a Claims & Renewal Specialist from 2010 to 2014. In this role, he provided support to the Business Team, specifically for Lloyd & Partners Limited. His experience in this position contributed to his understanding of the insurance industry's operational aspects, particularly in claims processing and renewal management.
Previous Experience in Customer Service
Sunny Singhi began his career as a Crew Member at McDonald's in the Toronto, Canada Area, where he worked from 2015 to 2016. This role provided him with foundational customer service skills and experience in a fast-paced work environment. His time at McDonald's helped him develop effective communication and teamwork abilities, which are essential in his current role in accounts receivable.
Financial Management Responsibilities
In his current position, Sunny Singhi is responsible for reconciling broker accounts on a monthly basis to address premium and commission discrepancies. He creates detailed discrepancy reports for all brokers and manages national broker accounts, collaborating closely with broker and underwriting teams to resolve any issues. His duties also include depositing cheques via a bank Toaster machine, issuing credit cheques for insureds and brokers, and handling emails in the Centralized Agency Billing Department folder on behalf of his team.