Susan Elliott
About Susan Elliott
Susan Elliott is a Human Resources Director with over 20 years of experience in the transportation, oil & gas, and insurance industries. She has held various HR roles, including positions at RSA and Canadian Pacific Railway, and has a strong background in process management and strategic HR functions.
Work at Intact Financial Corporation
Susan Elliott has been serving as the Human Resources Director at Intact Financial Corporation since 2021. Her role involves overseeing HR functions and implementing strategic initiatives to enhance organizational performance. Based in St. John's, Newfoundland and Labrador, Canada, she brings over 20 years of experience in various industries, including insurance, to her current position.
Previous Experience in Human Resources
Prior to her current role, Susan Elliott worked at RSA as the Director of HR Shared Services from 2018 to 2021. She also served as a Strategic HR Business Partner at RSA from 2013 to 2018. Her extensive background includes various HR roles at Canadian Pacific Railway, where she held positions such as HR Director/Consultant and Optimization Manager, contributing to her comprehensive understanding of HR processes.
Education and Expertise
Susan Elliott studied at Memorial University of Newfoundland, where she earned a Bachelor of Commerce degree with a focus on Human Resources and Industrial Relations from 1992 to 1997. She later achieved a Master of Business Administration (MBA) from the same institution in 1998. Her educational background supports her expertise in strategic HR functions, process management, and change management.
Background in Transportation and Oil & Gas Industries
With over 20 years of experience, Susan Elliott has worked across multiple sectors, including transportation and oil & gas. Her career began at Canadian Pacific Railway, where she held various positions from 1998 to 2002, eventually leading to roles in customer service and human resources. This diverse background has equipped her with a broad perspective on industry-specific HR challenges.
Skills in Process Management and Continuous Improvement
Susan Elliott possesses strong skills in process management, which complement her HR generalist expertise. She has a keen interest in strategic HR functions and continuous improvement initiatives. Her focus on strategy and change management has been a significant aspect of her roles, allowing her to drive efficiency and effectiveness within HR operations.