Susan Kuefler
About Susan Kuefler
Susan Kuefler is a Business Development Manager with over 15 years of experience in the insurance industry. She has worked at BrokerLink since 2019 and previously held various roles at Intact, specializing in personal and commercial insurance.
Work at BrokerLink
Susan Kuefler has been employed at BrokerLink as a Personal Insurance Manager since 2019. In this role, she focuses on managing personal insurance products and services, ensuring that clients receive tailored solutions that meet their needs. Her position in Edmonton, AB, allows her to leverage her extensive experience in the insurance industry to enhance customer satisfaction and drive business growth.
Experience at Intact Financial Corporation
Susan Kuefler worked at Intact Financial Corporation for a total of 15 years, holding various positions that contributed to her extensive knowledge in the insurance sector. She served as a Personal Lines Underwriter from 2004 to 2015, where she developed a strong foundation in personal insurance. Following this, she transitioned to the role of Business Development Consultant from 2015 to 2019, focusing on strategic initiatives to enhance business performance. Since 2019, she has been a Business Development Manager, further expanding her expertise.
Education and Expertise
Susan Kuefler possesses a broad knowledge base in the personal insurance division, developed over her 15 years in the industry. She is actively expanding her expertise into the commercial insurance division, adapting to the evolving landscape of the insurance market. Her commitment to professional development is reflected in her focus on understanding the complexities of both personal and commercial insurance products.
Customer Experience Focus
In her current role, Susan Kuefler emphasizes providing a legendary customer experience to all partners. She aims to build strong relationships with clients and stakeholders, ensuring that their needs are met with high-quality service. Her approach is centered on understanding customer expectations and delivering solutions that enhance satisfaction and loyalty.