Svitlana Prosukova
About Svitlana Prosukova
Svitlana Prosukova is a Claims Representative I specializing in Accident Benefits at Intact, where she has worked since 2021. She has extensive experience in the insurance industry, having held various roles at Intact and previously at Purolator.
Work at Intact Financial Corporation
Svitlana Prosukova has held multiple positions at Intact Financial Corporation since 2019. She began her career as a Customer Service Representative in the Auto department, where she worked for 11 months. Following this role, she transitioned to Claims Representative I in Auto, serving for two years until 2021. In 2021, she advanced to Claims Representative II for a brief period of three months. Currently, she holds the position of Claims Representative I in Accident Benefits, where she has been employed for three years. All her roles at Intact have been based in Dartmouth, Nova Scotia, Canada.
Education and Expertise
Svitlana Prosukova has pursued professional development through the Insurance Institute of Canada. She has completed several courses, achieving designations in C11, C14, C110, C13, C39, C12, C111, and C32. These courses reflect her commitment to enhancing her knowledge and skills within the insurance industry, particularly in claims management and accident benefits.
Background in Customer Service
Before joining Intact Financial Corporation, Svitlana Prosukova worked as a Customer Care Representative at Purolator from 2016 to 2017. In this role, she gained experience in call-center operations and customer service, which laid a foundation for her subsequent positions in the insurance sector. Her background in customer service has contributed to her effectiveness in handling claims and assisting clients.