Sylvie Larocque
About Sylvie Larocque
Sylvie Larocque serves as the Commercial Lines Manager at Intact, a position she has held since 2019. With a career spanning over two decades in the insurance industry, she has held various roles at Intact and other companies in the Ottawa area.
Work at Intact Financial Corporation
Sylvie Larocque has been employed at Intact Financial Corporation since 2004. She initially served as a Senior Personal Lines Underwriter until 2011, after which she transitioned to the role of Personal Lines Manager, a position she has held for 13 years. In 2019, she took on the additional responsibility of Commercial Lines Manager. Her extensive experience at Intact spans over 19 years, during which she has contributed to various aspects of insurance management in the Ottawa, Canada area.
Previous Experience in the Insurance Industry
Before her tenure at Intact, Sylvie Larocque worked at belairdirect from 1998 to 2004 as a Quality Call Analyst and Team Leader. This role involved overseeing call quality and leading a team to ensure high standards in customer service. Additionally, she was employed at The Personal Insurance Company from 1994 to 1998 as a Customer Service Representative, where she gained foundational experience in client interactions and service delivery.
Education and Expertise
Sylvie Larocque studied at Algonquin College of Applied Arts and Technology, where she completed a Business Administration program from 1988 to 1991. This educational background has equipped her with essential skills in business management and operations, which she has applied throughout her career in the insurance sector. She also attended Ecole Secondaire Garneau from 1984 to 1988, completing her secondary education.
Career Timeline
Sylvie Larocque's career in the insurance industry spans several roles and organizations. She began as a Customer Service Representative at The Personal Insurance Company from 1994 to 1998. Following this, she worked at belairdirect from 1998 to 2004. After joining Intact in 2004, she progressed from Senior Personal Lines Underwriter to Personal Lines Manager and, most recently, to Commercial Lines Manager in 2019. Her career trajectory reflects a commitment to professional growth and expertise in insurance management.