Tanya O'reilly
About Tanya O'reilly
Tanya O'Reilly is a Casualty Claims Adjuster Level 2 at Intact in Calgary, where she has worked since 2013. She holds a Bachelor of Police Studies from An Garda Siochana College and has extensive experience in handling claims related to legal liability and damage assessment.
Work at Intact Financial Corporation
Tanya O'Reilly has been employed at Intact Financial Corporation as a Casualty Claims Adjuster Level 2 since 2013. Over the course of her 11 years in this role, she has developed extensive expertise in managing claims that involve legal liability and damage assessment. Her responsibilities include investigating insurance losses of varying complexity and conducting settlement meetings, mediations, and pre-trial conferences. O'Reilly regularly collaborates with a diverse range of professionals, including health care providers and legal representatives, to ensure effective claims resolution.
Education and Expertise
Tanya O'Reilly studied at An Garda Síochána College, where she earned a Bachelor of Police Studies degree in Policing from 2009 to 2010. Prior to this, she attended The Institute of Education, completing her secondary education and achieving the Leaving Cert Exam from 2004 to 2005. Her educational background has provided her with a strong foundation for her career in the insurance industry, enhancing her skills in investigation and customer service.
Background in Law Enforcement
Before joining Intact Financial Corporation, Tanya O'Reilly served as a Garda (Police Officer) with An Garda Síochána from 2009 to 2013 in Dublin, Ireland. During her four years in law enforcement, she gained valuable experience in handling various legal matters and developed skills that are applicable to her current role in claims adjustment. This background has contributed to her ability to navigate complex claims and communicate effectively with stakeholders.
Previous Experience in Financial Services
Tanya O'Reilly worked at AIB as a Credit Card Fraud Team Leader in the Chargebacks Department from 2006 to 2009. In this role, she was responsible for overseeing fraud investigations and managing chargeback processes. Her experience in the financial services sector has equipped her with a keen understanding of risk assessment and fraud prevention, which are essential skills in her current position as a claims adjuster.
Customer Service and Communication Skills
Tanya O'Reilly is recognized for her exceptional customer service and effective communication skills within the insurance industry. She engages with clients and stakeholders to ensure clarity and understanding throughout the claims process. Her ability to communicate complex information in an accessible manner has been a key factor in her success as a Casualty Claims Adjuster.