Thayanie Srikanthan
About Thayanie Srikanthan
Thayanie Srikanthan is an Auto Claims Adjuster at Intact, where she has worked since 2021. She has a background in customer service and a Bachelor of Commerce from Ryerson University.
Work at Intact Financial Corporation
Thayanie Srikanthan has been employed at Intact Financial Corporation since 2021 as an Auto Claims Adjuster. In this role, she is responsible for assessing damage, determining liability, and negotiating settlements related to auto claims. Her experience in this position has contributed to her expertise in the insurance industry. Prior to her current role, she worked at Intact as a Customer Service Representative from 2019 to 2021, where she developed skills in customer interaction and service delivery.
Education and Expertise
Thayanie Srikanthan holds a Bachelor of Commerce (BCom) degree in International/Global Studies from Ryerson University, which she completed from 2015 to 2019. She also earned a High School Diploma from Lester B Pearson Collegiate Institute between 2011 and 2015. Her educational background has equipped her with a solid foundation in commerce and global studies, enhancing her capabilities in the insurance sector. Additionally, she possesses strong skills in training and management, which are essential for mentoring new team members.
Background in Customer Service
Before joining Intact Financial Corporation, Thayanie Srikanthan gained valuable experience in customer service roles. She worked as a Customer Service Representative at PrimeService Insurance for five months in 2019 and at Intact from 2019 to 2021. Earlier in her career, she served as a Cashier at Walmart from 2016 to 2018. These positions helped her develop strong communication skills and an understanding of customer needs.
Skills in Auto Claims Handling
Thayanie Srikanthan has developed expertise in handling auto claims during her tenure at Intact Financial Corporation. Her responsibilities include assessing damage to vehicles, determining liability in claims, and negotiating settlements with involved parties. This skill set is critical in ensuring fair and efficient claims processing in the insurance industry.
Proficiency in Microsoft Office
Thayanie Srikanthan possesses a comprehensive understanding of Microsoft Office, which is essential for managing documentation and communication within the insurance industry. Her proficiency in these tools supports her efficiency in handling claims and customer interactions.