Thomas Gray
About Thomas Gray
Thomas Gray is an Auto Claims Adjuster at Intact in Vancouver, British Columbia, where he has worked since 2021. He has previous experience in client care and premium finance at Optiom Inc. and holds qualifications from the Insurance Institute of Canada.
Work at Intact Financial Corporation
Thomas Gray has been employed as an Auto Claims Adjuster at Intact Financial Corporation since 2021. He operates from Vancouver, British Columbia, Canada, where he has contributed to the auto claims adjustment field for three years. His role involves assessing and managing auto insurance claims, ensuring that processes are both profitable and quality-focused.
Previous Experience at Optiom Inc.
Before joining Intact, Thomas Gray worked at Optiom Inc. in various capacities. He served as a Client Care Representative for three months in 2017, where he focused on customer service. Following this role, he worked as a Premium Finance Coordinator from 2017 to 2020 for three years, managing premium financing processes and enhancing client interactions.
Education and Expertise
Thomas Gray studied at the Insurance Institute of Canada, where he focused on insurance-related subjects. He achieved the CAIB 2 and CAIB 3 designations, which are recognized qualifications in the insurance industry. His education has equipped him with the knowledge necessary to navigate complex insurance scenarios effectively.
Skills in Auto Claims Adjustment
Thomas Gray possesses skills in applying creative approaches to solve complex problems within the auto claims adjustment process. He has developed processes that prioritize both profitability and quality, demonstrating his capability to enhance operational efficiency in his field.