Tricia Roberts
About Tricia Roberts
Tricia Roberts is a Quality Assurance Analyst with extensive experience in the insurance sector, having held various roles at Intact since 2011. She holds a Bachelor's Degree in Biomedical Science with a minor in Chemistry from Saint Cloud State University, which informs her analytical skills in Property & Casualty Insurance.
Work at Intact Financial Corporation
Tricia Roberts has held multiple positions at Intact Financial Corporation, contributing to various facets of operations and quality assurance. She began her tenure as an Underwriting Assistant from 2008 to 2010, followed by a role as a System Tester in 2011. From 2012 to 2014, she served as a Business Systems Analyst, where she focused on improving business processes. Tricia then advanced to the position of Unit Manager - Operations and Planning from 2014 to 2017, overseeing operational strategies. Since 2020, she has been working as a Quality Assurance Analyst, emphasizing test management and quality control within the organization.
Education and Expertise
Tricia Roberts earned her Bachelor's Degree in Biomedical Science with a minor in Chemistry from Saint Cloud State University, completing her studies from 2003 to 2007. This educational background provides her with a distinct perspective in the insurance sector. Her expertise includes Test Management and Root Cause Analysis, which are critical in ensuring the quality and reliability of insurance products. Tricia's strong analytical skills are particularly relevant in the context of Property & Casualty Insurance, enhancing her effectiveness in her current role.
Background in Sports Coaching
Before her extensive career in the insurance industry, Tricia Roberts worked at SAIT Polytechnic as an Assistant Coach for the Women's Hockey team from 2008 to 2012. This role involved mentoring and developing athletes, showcasing her leadership skills and ability to work in team-oriented environments. Her experience in sports coaching complements her analytical and managerial skills, contributing to her overall professional development.
Career Progression in Calgary
Tricia Roberts has developed her career primarily in Calgary, Alberta, where she has gained diverse experience in the insurance industry. Starting as an Underwriting Assistant, she transitioned through various roles, including System Tester and Business Systems Analyst, before becoming a Unit Manager. Her career at Intact Financial Corporation reflects a steady progression, demonstrating her adaptability and commitment to professional growth within the organization.