Vanessa Boyce
About Vanessa Boyce
Vanessa Boyce is the Manager of Strategic Design at Intact, a position she has held since 2022. With a background in psychology and design, she employs design thinking to create tailored solutions and values collaboration in her work.
Work at Intact Financial Corporation
Vanessa Boyce currently serves as the Manager of Strategic Design at Intact Financial Corporation, a position she has held since 2022. In this role, she applies her expertise in strategic design to develop innovative solutions that meet the complex needs of clients. Prior to her current role, she worked as a Senior Service Designer at Intact from 2020 to 2022, where she focused on enhancing service delivery through design thinking methodologies.
Education and Expertise
Vanessa Boyce has a diverse educational background. She earned a Bachelor of Arts (B.A.) in Psychology from McGill University, where she studied from 2005 to 2008. She also completed a Diploma in Photography, Graphic Design, and Desktop Publishing at Concordia University from 2012 to 2013. Additionally, she pursued an MBA at the Rotman School of Management, University of Toronto, from 2018 to 2020, further enhancing her strategic and managerial skills.
Background in Service Design
Before her tenure at Intact, Vanessa Boyce gained valuable experience in service design. She worked as a Service Design Consultant at TELUS for three months in 2020, focusing on a study project in the Toronto area. Her prior roles include serving as a Research Assistant at McGill University from 2011 to 2015 and as a Graphic Designer and Operations Manager at Shelfies from 2014 to 2017. These positions contributed to her understanding of design and operational strategies.
Professional Approach and Philosophy
Vanessa Boyce is fascinated by the psychology of decision-making, which significantly influences her approach to strategic design. She values a collaborative work environment where creativity, experimentation, and strategy intersect. Utilizing design thinking, she effectively unravels complex needs and translates them into personalized solutions, ensuring that her work aligns with user-centered principles.