Vanessa Lise Bernard
About Vanessa Lise Bernard
Vanessa Lise Bernard serves as the Directrice, Opérations at Intact since 2021 and has held the position of Directrice d'unité, Expérience Client since 2015, both roles based in the Montréal region of Canada.
Work at Intact Financial Corporation
Vanessa Lise Bernard has held the position of Directrice, Opérations at Intact Financial Corporation since 2021. In this role, she oversees operational strategies and initiatives within the organization. Prior to this, she served as Directrice d'unité, Expérience Client for nine years, starting in 2015. Her responsibilities in this position included enhancing customer experience and managing client relations in the Montréal region.
Education and Expertise
Vanessa Lise Bernard is currently pursuing a Certificat en gestion d'entreprise at HEC Montréal, a program she has been enrolled in since 2018. She previously completed a Certificat en supervision from 2015 to 2017 and a Certificat en analyse des processus organisationnels in 2021. Her education in business management and organizational processes supports her roles in operations and customer experience.
Background
Vanessa Lise Bernard has a strong educational foundation in business management, having studied at HEC Montréal. Her academic journey includes various certifications that focus on organizational processes and supervision. This background has contributed to her professional development and expertise in operational management.
Professional Experience
With a career spanning several years at Intact Financial Corporation, Vanessa Lise Bernard has developed significant experience in operational management and customer experience. Her roles have involved strategic oversight and the implementation of initiatives aimed at improving client interactions and operational efficiency.