Viona Wambui
About Viona Wambui
Viona Wambui is a Rental Coordinator at Intact, with a background in community outreach and a Bachelor's degree in Kinesiology and Exercise Science from the University of Toronto. She has experience in customer service, volunteer coordination, and digital communication, and is also the founder of Eleda Jewelry.
Work at Intact Financial Corporation
Viona Wambui has been employed at Intact Financial Corporation since 2021. She holds the position of Rental Coordinator and also serves as a Claims Service Representative. In her role as Rental Coordinator, she focuses on managing rental operations and enhancing customer experiences. Her responsibilities include overseeing rental agreements and ensuring effective communication with clients. As a Claims Service Representative, she assists clients with their claims processes, providing support and guidance throughout. Her tenure at Intact spans three years, during which she has contributed to the company's commitment to customer service.
Education and Expertise
Viona Wambui earned a Bachelor's degree in Kinesiology and Exercise Science from the University of Toronto. Her studies took place from 2015 to 2020, providing her with a strong foundation in health and wellness. This educational background complements her professional experience in community outreach and customer service. Viona has developed expertise in maintaining digital communication channels, including social media campaigns and e-newsletters, which enhances her ability to engage with diverse audiences effectively.
Background in Community Outreach
Viona Wambui has a background in community outreach programs, where she focused on enhancing community engagement and support. Her experience includes working as the Coordinator of Volunteers at Second Harvest, where she managed volunteer activities and fostered community involvement. This role allowed her to develop skills in organizing events and mobilizing community resources. Additionally, her time as a Special Project Assistant at the University of Toronto involved supporting various initiatives aimed at improving student engagement.
Previous Work Experience
Before her current roles at Intact Financial Corporation, Viona Wambui gained valuable experience in customer service and communication. She worked as a Call Center Representative at lululemon from 2014 to 2015, where she handled customer inquiries and provided support. Following that, she served as a Customer Service Representative at Consonant Skin+Care from 2018 to 2021, focusing on client relations and product information. These roles contributed to her proficiency in maintaining effective communication and customer satisfaction.
Entrepreneurial Venture with Eleda Jewelry
Viona Wambui founded Eleda Jewelry, a business venture in the jewelry industry. This entrepreneurial initiative reflects her creativity and business acumen. Through Eleda Jewelry, she explores her passion for design and craftsmanship while contributing to the local economy. The venture allows her to apply her skills in marketing and customer engagement, further enhancing her professional portfolio.