Isaac Filipe
About Isaac Filipe
Isaac Filipe is a Manager of Business Intelligence and Workforce Management at Intact Insurance Specialty Solutions, where he has worked since 2020. He has extensive experience in workforce management and performance analysis, having held various managerial roles in the industry since 2007.
Current Role at Intact Insurance Specialty Solutions
Isaac Filipe serves as the Manager of Business Intelligence and Workforce Management at Intact Insurance Specialty Solutions. He has held this position since 2020, contributing to the company's strategic initiatives in Calgary, Alberta. In this role, he focuses on optimizing workforce performance and leveraging data analytics to enhance business intelligence.
Previous Experience at Viiz
Prior to his current role, Isaac Filipe worked at Viiz as the Global Manager of Workforce Management from 2017 to 2019. During his two years in this position, he was responsible for overseeing workforce strategies and performance metrics in the Calgary, Canada Area.
Workforce Specialist Role at Intact
Isaac Filipe's career at Intact began when he took on the role of Workforce Specialist from 2019 to 2020. He worked in Calgary, Alberta, for one year, focusing on workforce optimization and analysis to improve operational efficiency.
Experience at ADT
Before joining Viiz, Isaac Filipe spent nine years at ADT as the Area Manager of Performance Measurement and Analysis from 2007 to 2016. His responsibilities included analyzing performance data and implementing strategies to enhance operational outcomes in the Calgary, Canada Area.
Educational Background in Engineering and Business Intelligence
Isaac Filipe holds a degree in Electrical and Electronics Engineering from the University of Alberta, where he studied from 1997 to 2001. He furthered his education at the University of Calgary, earning a degree in Business Intelligence from 2014 to 2016. This combination of technical and analytical education supports his expertise in data-driven decision-making.