Margaret (Maggie) Merchant
About Margaret (Maggie) Merchant
Margaret (Maggie) Merchant is a Claims Adjuster with extensive experience in the insurance industry, currently working at Intact Insurance Specialty Solutions. She has a background in English Language and Literature, Medical Administration, and Fashion Marketing, and is pursuing the CIP designation from the Insurance Institute of Canada.
Work at Intact Insurance Specialty Solutions
Maggie Merchant currently serves as a Claims Adjuster at Intact Insurance Specialty Solutions, a position she has held since 2021. In her role, she manages high volumes of complex special risk division property claims. Her responsibilities include evaluating claims, determining coverage, and negotiating settlements. Maggie's expertise in handling intricate claims processes contributes to the efficiency and effectiveness of the claims department.
Previous Experience at Cira Health Solutions
Prior to her current role, Maggie worked at Cira Health Solutions as a Senior Intake Administrator from 2014 to 2018. During her four years in this position, she was responsible for overseeing the intake process and ensuring that client information was accurately recorded and processed. This role provided her with valuable experience in administrative operations within the healthcare sector.
Experience at ClaimsPro Inc.
Maggie served as a Claims Adjuster at ClaimsPro Inc. from 2018 to 2021. In this capacity, she was involved in assessing and managing various insurance claims. Her work included investigating claims, gathering evidence, and coordinating with clients and service providers to resolve issues. This experience further developed her skills in claims management and customer service.
Education and Expertise
Maggie holds a Bachelor's degree in English Language and Literature from Delhi University, which she completed from 1988 to 1991. She also pursued medical administration studies at CDI College, earning an Honors diploma in 2014. Additionally, she studied fashion marketing and merchandising at the International Academy of Design and Technology from 2005 to 2007. Maggie is currently pursuing the CIP designation from the Insurance Institute of Canada, having completed studies in Auto, Property, and Liability from 2018 to 2021.
Skills and Competencies
Maggie Merchant is skilled in mastering new system applications and managing her time effectively. These skills are essential in her role as a Claims Adjuster, where efficiency and accuracy are crucial. Her ability to adapt to new technologies and maintain organization in her workload supports her success in the insurance industry.