Katrina Prior
About Katrina Prior
Katrina Prior is the Manager of Customer Success Operations at Integrichain, a position she has held since 2019. She has a Master's degree from Villanova University and a Bachelor's degree from Penn State University, with previous experience in data analytics and customer operations.
Work at IntegriChain
Katrina Prior has been with IntegriChain since 2019, currently holding the position of Manager, Customer Success Operations. In this role, she oversees operations related to customer success, ensuring that clients receive the support they need to effectively utilize IntegriChain's services. Prior has also held various positions within the company, including Senior Business Analyst and Business Analyst Manager in Customer Operations, demonstrating her progression and expertise in the field.
Education and Expertise
Katrina Prior earned a Master of Arts degree from Villanova University, where she studied from 2013 to 2015. Prior to this, she completed her Bachelor of Arts at Penn State University from 2005 to 2009. Her educational background has provided her with a strong foundation in analytics and customer operations, which she has applied throughout her career.
Background
Katrina Prior began her professional career as a Data Analytics Consultant at Navigant, where she worked from 2015 to 2017. Following this role, she joined IntegriChain, where she advanced through several positions in customer operations. Her experience spans various aspects of customer success and data analytics, contributing to her current managerial role.
Previous Positions
Prior to her current role at IntegriChain, Katrina held several positions that contributed to her expertise in customer operations. She served as Senior Business Analyst from 2017 to 2018 and as Business Analyst Manager from 2018 to 2019. These roles involved analyzing customer data and improving operational processes, which laid the groundwork for her current responsibilities.